About the Role
Midi is seeking a resourceful, professional, and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi – we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters – we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there!
Business Impact
- Maintain accurate patient records.
- Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages.
- Complete a high volume of prior authorizations.
- Perform clinical administrative functions within scope of certification.
- Following provider instructions, demonstrate accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting, and tracking of lab results, medical records, leaving phone messages, and responding to patient messages.
- Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulations.
What You Will Need to Succeed
- National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA required.
- Prior experience utilizing the CoverMyMeds system required.
- Experience submitting prior authorizations for weight loss medications electronically and over the phone required.
- 3+ years of experience as a Medical Assistant (post externship) – huge plus if you have telehealth and/or remote work experience!
- 2+ years of current ATHENA ONE outpatient EMR experience required (must have used Athena in 2024 and 2025), 5+ years of overall EMR experience.
Work Hours
Monday – Friday, full-time 40-hour work week, with shifts available across Pacific, Mountain, Central, and Eastern time zones (includes a 30-minute, unpaid lunch break).
What We Offer
- Compensation: $22 / hour, non-exempt
- Full Time, 40-hour work-week
- Fully remote, work from home opportunity!
- Benefits (medical, dental, vision, 401k)
Compensation
Salary: $22 / hour. Full-time remote position based in the United States. All candidates must be authorized to work in the United States. Midi Health is an Equal Opportunity Employer.
