About Us
AAA – The Auto Club Group (ACG) is one of the largest AAA clubs in North America, serving over 14 million members across multiple states and U.S. territories. Through our AAA, Meemic, and Fremont brands, we deliver trusted insurance, financial services, travel, and roadside assistance.
When you join our team, you’ll be part of an inclusive, supportive culture that values innovation, growth, and helping members live life’s journey with confidence.
Role Overview
We’re looking for motivated Insurance and Membership Sales Agents to join our remote call center team. In this role, you will:
- Respond to inbound customer inquiries with professionalism and care
- Assess customer needs and recommend tailored insurance and membership solutions
- Provide clear explanations of policy options, coverage limits, deductibles, and payment plans
- Build relationships with members through cross-selling, lead follow-up, and referrals
- Ensure all applications comply with underwriting and agency guidelines
- Promote additional products such as memberships, credit cards, and other AAA services
This position is ideal for goal-driven sales professionals who thrive in a customer-focused environment and are eager to build a long-term career with AAA.
Training & Schedule
- Training: 10–12 weeks of paid, structured training combining virtual classes, self-paced modules, and hands-on practice
- Start Date: September 2, 2025
- Training Hours: Monday–Friday, 9:00 AM – 5:30 PM ET (attendance required)
- Post-Training Schedule Options:
- Mon, Tue, Wed, Fri: 12:30 PM – 9:00 PM + Sat: 8:00 AM – 4:30 PM
- Mon, Wed, Thu, Fri, Sat: 9:30 AM – 6:00 PM
- Mon, Tue, Fri, Sat, Sun: 8:00 AM – 4:30 PM
What We Offer
At AAA, we believe in rewarding our employees with benefits that support both personal and professional growth:
- Competitive hourly pay + commission opportunities
- Overtime earning potential
- Fully paid training
- Medical, dental, and vision coverage
- 401(k) with employer match
- Paid time off, holidays, and volunteer days
- Paid parental leave and adoption assistance
- Tuition assistance and professional development programs
- Free AAA membership plus discounts and perks
Qualifications
Required:
- High school diploma (or equivalent)
- State Property & Casualty insurance license (or ability to obtain)
- Strong sales background and communication skills
- Ability to manage time, multitask, and stay organized
- Proficiency in Microsoft Word, Excel, and email applications
Preferred:
- Bachelor’s degree in Business, Sales, or Marketing
- At least 2 years of call center sales experience
- Proven success in customer service and client relationship building
Work Environment
This is a remote position. Employees must have reliable internet connectivity. In rare cases of service issues, staff within 50 miles of an AAA office may be required to report on-site temporarily.
Why Join AAA?
At ACG, you’ll find more than a job—you’ll find a career path with support, training, and advancement opportunities. We’re committed to diversity, inclusion, and building a strong workforce that represents the communities we serve.
