About Roblox
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences, all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience they can imagine to life. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
The Role
As a Safety Threat Investigator on the Safety Investigations team, you will primarily support Roblox’s Core Investigations capability: the operational backbone for repeatable, high-sensitivity matters that require speed, consistency, evidence discipline, and strong documentation. You will independently manage investigations from intake through resolution and produce clear, defensible work product that supports high-confidence safety decisions.
You Will
- Own repeatable, high-sensitivity investigations involving serious safety threats, including child exploitation, violent extremism, organized fraud, compromised accounts, coordinated abuse, and other high-risk matters.
- Apply structured investigative methods, evidence checklists, common templates, and approved data pulls to produce timely and consistent case outcomes.
- Gather, preserve, analyze, and corroborate evidence while maintaining accurate provenance, confidentiality, and auditability.
- Define investigative questions, scope, hypotheses, evidence plans, milestones, risk controls, and exit criteria for sensitive or ambiguous matters.
- Conduct focused account, entity, and timeline linkage as needed, and identify when a case requires deeper attribution or cross-platform investigation.
- Prepare clear case summaries and standardized downstream work product for partners such as Legal, Safety Intelligence, Trust & Safety Operations, Law Enforcement Operations, or NCMEC.
- Track recurring patterns, operational pain points, and escalation trends, and translate findings into recommendations for Policy, Product, Engineering, Detection, Legal, and Safety Operations.
- Lead or contribute to durable improvements such as investigation playbooks, evidence standards, intake criteria, triage processes, tooling requirements, and quality-review mechanisms.
- Mentor investigators, provide constructive feedback on casework, and raise the team’s standards for investigative rigor, documentation, and inclusive collaboration.
You Have
- 4+ years conducting sensitive investigations involving severe safety, abuse, fraud, security, threat, or other high-risk matters.
- Demonstrated ability to independently manage investigations end-to-end, including intake, scoping, evidence development, analysis, findings, recommendations, and follow-through.
- Experience using SQL and/or Python, large datasets, and open-source intelligence in an investigative context.
- Strong investigative judgment and the ability to distinguish facts, inferences, allegations, unknowns, assumptions, and analytical conclusions.
- Experience with attribution, account or entity linkage, network analysis, open-source intelligence, or cross-platform research.
- Strong written and verbal communication skills, with the ability to produce clear, concise, and defensible work product for investigators, leadership, Legal, Product, Engineering, and external-facing stakeholders.
- Systems-oriented thinking and the ability to connect individual cases to policy, product, process, detection, legal, reputational, and user-trust considerations.
Compensation
Salary: $154,970 – $184,570 / year (starting base pay for roles based at our headquarters in San Mateo, CA; actual base pay is dependent on professional background, training, work experience, location, business needs, and market demand. All full-time employees are also eligible for equity compensation and benefits).
